Privacy policy

Last updated: October 16, 2026

This Privacy Policy describes how Heritage Rugs (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from heritagerugs.store (the “Site”), or otherwise communicate with us (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last updated” date.

📊 Information We Collect

1. Information You Provide Directly

We may collect the following personal information:

Name
Email address
Phone number
Billing and shipping address
Payment confirmation details
Account login information
Customer support messages

2. Usage Data (Automatically Collected)

We may automatically collect:

IP address
Browser type
Device information
Pages visited and interaction data

This is collected using cookies and similar technologies.

3. Information from Third Parties

We may receive data from:

Payment processors (for secure payments)
Shopify (our e-commerce platform)
Advertising partners

How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Send order updates
Improve our website and services
Prevent fraud and ensure security
Send marketing emails (you can unsubscribe anytime)

Cookies

We use cookies to enhance your browsing experience, analyze traffic, and improve our services.

Sharing Your Information

We do not sell your personal data.

We may share your information with:

Payment providers
Shipping companies
Shopify platform
Legal authorities (if required by law)

Children’s Data

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

International Users

By using our Services, you agree that your information may be transferred and processed outside your country.

Data Security

We take reasonable measures to protect your personal information. However, no system is 100% secure.

Your Rights

Depending on your location, you may have the right to:

Access your data
Correct your data
Delete your data
Opt out of marketing

To exercise your rights, contact us below.

Contact Us

If you have any questions, contact us:

Store Name: Heritage Rugs

Website: heritagerugs.store

Email: info@heritagerugs.store

Phone: +1 343 444 0675

Address: 37 New Brighton Green SE Calgary AB T2Z 0J8, Canada